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Privacy Policy

At Dygepuo, we respect your privacy and are committed to protecting the personal information you may provide when using our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy. We may update this policy from time to time to reflect changes in our services, legal requirements, or data-handling practices. The updated version will be published on this page with a revised effective date where appropriate.

Data Collection

We may collect personal information that you voluntarily provide to us when you contact us, request information, submit a message, or otherwise interact with our website. Depending on your communication, this information may include:

  • Your name or other identifying details;
  • Your email address and telephone number;
  • The contents of your message or enquiry;
  • Any other information you choose to provide.

We may also collect limited technical information automatically when you visit the website. This may include your IP address, browser type, device information, operating system, referring pages, pages viewed, and the date and time of access. This information is generally used in aggregated or technical form to maintain website functionality, improve performance, and help protect the website from misuse.

Use of Data

We use collected information only for legitimate and relevant purposes. These purposes may include:

  • Responding to enquiries, requests, or other communications;
  • Providing, maintaining, and improving our website and services;
  • Monitoring website performance, security, and reliability;
  • Detecting, preventing, and investigating fraud, abuse, or unlawful activity;
  • Complying with applicable legal, regulatory, and administrative obligations;
  • Keeping appropriate records of communications and business activities.

We will not sell your personal information to third parties. We will retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files placed on your device that can help a website remember preferences, understand how visitors use its pages, and support essential functions.

Cookies may be used for essential website operation, security, performance measurement, or analytics. Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality, appearance, or availability of some parts of the website.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages such as X. These external websites operate independently and have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, security, or availability of third-party websites.

We recommend reviewing the privacy policy of any external website before submitting personal information or using its services. A link to a third-party website does not necessarily represent an endorsement or partnership.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction. These measures may include access controls, secure communications, appropriate internal procedures, and regular review of website security practices.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Although we make reasonable efforts to protect your information, we cannot guarantee absolute security. You should avoid sending highly sensitive information through unsecured communication channels.

User Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information in certain circumstances;
  • Request restriction of processing in certain circumstances;
  • Object to certain processing activities;
  • Request the portability of information you have provided to us;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with a relevant data protection authority.

To exercise a right, we may need to verify your identity and clarify the scope of your request. Legal exceptions may apply, and we will respond within the period required by applicable law.

Contact

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about the handling of your information, please contact us:

We will review privacy-related enquiries and take reasonable steps to address them promptly and appropriately.